The National Identification Authority (NIA) chapter of the Public Services Workers Union (PSWU) of TUC has declared an indefinite strike over what they term government’s failure to resume payment of their Operational Support Allowance.
The action, follows what the union describes as months of broken promises and inaction by the Ministry of Finance.
In a formal notice issued on June 23, 2025, the Union said the strike was a necessary but difficult decision after the Ministry failed to provide a clear commitment or timeline for resuming payment of the allowance, which was intended to supplement the low basic salaries of NIA staff.
The Operational Support Allowance was the outcome of a negotiated agreement reached in July 2024 between the Union and the Government of Ghana, represented by the Fair Wages and Salaries Commission and the Ministry of Finance. Payments began in August 2024 but abruptly stopped in January 2025 without explanation.
“Despite repeated follow-ups, engagements, and the patience exercised by staff over the past six months, no concrete steps have been taken by the Ministry to resume the payments,” the union’s statement read.
NIA Management had assured staff and the public during a June 18 press briefing that the outstanding allowances would be paid “very, very soon.” However, the Union says those assurances have not been backed by any tangible action.
The strike affects NIA staff at the Head Office, Regional and District Offices, and Premium Centres nationwide. Union leaders noted that members are under severe financial and emotional strain due to the prolonged delay.
“We do not take this decision lightly,” the Union stated, describing the strike as a reflection of growing frustration among staff who feel neglected despite their critical role in national identity operations.
While expressing gratitude to stakeholders who have attempted to mediate, the PSWU stressed that its members will not return to work until their demands are fully met.
“All PSWU members at the NIA are directed to withdraw their services indefinitely until our legitimate concerns are addressed and outstanding payments resumed,” the statement concluded.
The Union reiterated its willingness to engage in dialogue; on the condition that such talks result in immediate action on the allowances.
Below is the full statement:
